- Please note: Federal law states you cannot return human hair products that have been used. We adhere to strict policies in regard to federal law, health regulations, and hygiene concerns. If any item is removed from the bundle and used in any visible manner, all refund and exchange policies are voided.
- The hair must be in original packaging and tags.
- Returned packages must include a copy of the original invoice.
- Merchandise must be physically received before a return can be granted. Please allow 72 hours upon receipt.